Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Fatfruit Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.
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1. General terms and acceptance
These Terms & Conditions apply to the Fatfruit Casino website, its related services and any games, features or content made available through the website. They form a legal agreement between you and the operator of the service. If you do not agree with any part of these terms, you must not use the website or its services.
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You should also read any additional information provided on the website, including the Privacy Policy, Responsible Gambling information, payment instructions, game rules and promotion terms. Those documents form part of the conditions of using the relevant service. If a specific promotion or game rule conflicts with these general terms, the specific rule will normally apply to that promotion or game.
Fatfruit Casino may update these Terms & Conditions from time to time. Changes may be made to reflect legal, regulatory, technical or operational requirements. The updated version will be made available on the website. Continuing to use the website after changes are published indicates acceptance of the updated terms. You should check this page regularly.
The website is intended for people who are legally permitted to access online gambling services in their location. It is your responsibility to understand and comply with the laws that apply to you. You must not use the website where online gambling is prohibited or where access would breach a legal requirement.
Eligibility and account registration
You must meet the minimum legal age and any other eligibility requirements that apply before opening or using an account. You must provide accurate, complete and current information during registration and keep that information up to date. An account must be registered in your own name and may only be used by you.
You must not create multiple accounts, use another person's account, allow another person to access your account or attempt to conceal the identity of the account holder. Fatfruit Casino may restrict, suspend or close accounts where information is inaccurate, an account is duplicated, or there are concerns about misuse, fraud or a breach of these terms.
You are responsible for checking that the information shown during registration and account use is correct. If your name, address, contact information or other relevant details change, you should update them through the available account process or notify support using the available contact method.
2. Account security, verification and acceptable use
You are responsible for keeping your login details confidential and for all activity carried out through your account. Choose a strong password, do not share your credentials and take reasonable steps to prevent unauthorised access. You should notify the operator through the available support channel as soon as you become aware of suspected unauthorised use or a security issue.
Fatfruit Casino may ask you to verify your identity, age, address, payment method or source of funds. Verification may be requested when an account is opened, before certain transactions are completed, during routine reviews or whenever required by applicable law and responsible gambling or financial crime controls. You must provide documents and information that are genuine, readable and current.
If requested verification is not completed within a reasonable period, or if the information provided cannot be verified, access to some or all services may be restricted. Transactions may be delayed, declined or reviewed while checks are carried out. Any action taken will be handled in accordance with applicable requirements and the operator's internal procedures.
Prohibited conduct
- Using the website for an unlawful purpose or in breach of applicable rules.
- Providing false, misleading, incomplete or outdated information.
- Using funds that do not belong to you or using a payment method without proper authorisation.
- Attempting to manipulate games, transactions, promotions, account systems or technical features.
- Using software, bots, scripts, devices or methods designed to gain an unfair advantage.
- Interfering with the website, introducing malicious code or attempting to access restricted systems.
- Harassing staff, other players or service providers, or submitting abusive or threatening material.
- Circumventing an account restriction, self-exclusion measure or other responsible gambling control.
Where prohibited conduct or suspicious activity is identified, Fatfruit Casino may investigate and take appropriate action. This may include refusing transactions, limiting account functions, removing access to a promotion, suspending an account or closing an account, subject to applicable law. You must cooperate reasonably with any review and must not interfere with an investigation.
3. Deposits, withdrawals, gaming and promotions
You may only deposit funds using payment methods made available through the website and that you are authorised to use. Deposits must be made for your own account and must not be used to facilitate unlawful activity. Payment providers may apply their own terms, processing procedures, identity checks or fees, and you should review those conditions before making a transaction.
You should only deposit money that you can afford to lose. Before confirming a deposit, check the amount and currency shown on the payment screen. A transaction may be declined, reversed or placed on hold where there is a technical issue, a payment dispute, a verification concern or another legitimate reason.
Withdrawal requests may be subject to account verification, payment checks, applicable transaction rules and any conditions clearly displayed at the time of the request. Funds may generally be returned through an appropriate method connected with the account, where permitted. You must ensure that your payment and account details are accurate.
Game outcomes are determined by the relevant game system and its published rules. You are responsible for reviewing the rules, stake information and any displayed game conditions before playing. In the event of a technical interruption, incorrect display or system error, the operator may review the affected activity and take reasonable corrective action.
Promotions and offers
Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms will explain eligibility, qualifying activity, expiry dates, wagering or playthrough requirements, maximum or minimum conditions and any restrictions that apply. You should read the complete offer terms before opting in or using a promotional benefit.
Unless expressly stated otherwise, a promotion is intended for one person and one eligible account. Fatfruit Casino may correct an obvious error, withdraw an offer, decline eligibility or remove a promotional benefit where the offer has been misused or the relevant conditions have not been met. Promotional terms do not override your legal rights.
You are responsible for checking whether a promotion is suitable for you before participating. If you do not understand a condition, you should seek clarification through the available support process before depositing or playing in connection with the offer.
4. Responsible gambling, privacy and account closure
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never gamble with money needed for essentials. Avoid gambling when you are upset, under the influence of alcohol or substances, or trying to solve financial problems.
- Set personal deposit, spending or session limits where these tools are available.
- Take regular breaks and keep track of the time and money you spend.
- Do not chase losses or increase stakes to try to recover previous results.
- Use account closure or self-exclusion options if gambling is becoming difficult to control.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Responsible gambling tools and support information may be available through the website. Requests for self-exclusion or account restrictions should be made through the available support process. You should not attempt to bypass a restriction by opening another account or using another person's account.
Privacy and communications
Personal information is handled in accordance with the Fatfruit Casino Privacy Policy. By using the website, you acknowledge that information may be collected, used, stored and shared where necessary to provide services, process transactions, verify identity, prevent fraud, meet legal obligations and maintain the security of the website.
You may receive service-related communications concerning your account, transactions, security or important changes to the website. Marketing communications will be managed in accordance with applicable requirements and any available preferences or unsubscribe options.
Website availability and limitations
Fatfruit Casino aims to provide a secure and reliable service, but uninterrupted access cannot be guaranteed. The website may be unavailable or limited because of maintenance, upgrades, technical faults, network issues, security events or circumstances outside reasonable control. Content and features may be changed, suspended or withdrawn without prior notice where appropriate.
To the extent permitted by law, Fatfruit Casino is not responsible for losses caused by your failure to protect account details, use of an unauthorised payment method, inaccurate information, interruptions outside reasonable control or your breach of these terms. Nothing in these Terms & Conditions excludes or limits a right or remedy that cannot lawfully be excluded or limited.
Account closure and disputes
You may request closure of your account through the available account or support process. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputes or prohibited conduct. The operator may also suspend or close an account where permitted by law and these terms.
These Terms & Conditions are intended to be read together with the information displayed on the website. Any dispute should first be raised through the available support process so it can be reviewed. The terms will be interpreted and applied in accordance with the laws and mandatory consumer protections that apply to the relevant user and service.
If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. You should retain a copy of these terms for your records and review this page before using the service.
