Betting Rules

These Betting Rules explain how bets are placed, accepted, settled and managed at Fatfruit Casino. They should be read together with the website’s Terms and Conditions, Privacy Policy, Responsible Gambling information and any rules shown for a specific game, market or promotion. By placing a bet, you confirm that you understand and accept the rules that apply to that bet.

Fresh Picks

Book Hotfire Multichance Buy Bonus

novomatic

Puppy Love Plus

bsg

Diamond Slam

enjoygaming

Fire and Ice

amatic

Luck of Panda: Bonus Combo

netgame

Heist Stakes

pgsoft

General betting rules

Fatfruit Casino provides betting and gaming services subject to applicable Australian laws, the rules displayed on the website and any conditions that apply to your account. You are responsible for reading the relevant information before placing a wager. If you do not understand a market, game, selection, limit or settlement method, do not place the bet until you have obtained clarification through the available support channels.

Quick links

You must be legally permitted to use online gambling services in your location and must provide accurate, current and complete account information. An account may only be used by the registered account holder. You must keep your login details secure and must not allow another person to access or use your account. Bets placed through your account may be treated as authorised unless you notify Fatfruit Casino promptly that your account security may have been compromised.

Only one person may operate an individual account, unless an alternative arrangement is expressly permitted by the applicable account rules.
You must not place bets on behalf of another person or allow another person to place bets through your account.
You must not use the service for unlawful activity, fraud, manipulation, money laundering or any other prohibited purpose.
You must comply with any identity, age, location, payment and verification checks that apply to your account.
You should check the details of every bet before confirming it, including the selection, odds or price, stake and potential return.
A bet is not necessarily accepted merely because an instruction has been submitted or a confirmation screen has been displayed.

Fatfruit Casino may refuse, limit, suspend or cancel a wager or account where this is permitted by the applicable rules. This may include circumstances involving suspected fraud, technical faults, incorrect information, account restrictions, responsible gambling concerns, legal requirements or a breach of the Terms and Conditions. Any action taken will be handled in accordance with the relevant rules and applicable law.

Bet confirmation and records

Before confirming a wager, review the bet slip carefully. Once submitted, a bet may not be changed or withdrawn unless the specific rules for that product allow it. Keep your account records and confirmations for your own reference. If the information shown in your account differs from the information you expected, contact support through the available website channel before placing another bet.

Markets, games and outcomes

Each betting market or game may have additional rules. These rules can explain how selections are defined, how an event is determined, what happens if an event is postponed or abandoned, and how a result is settled. The rules displayed with the relevant market or game take priority for that market where they provide more specific information.

Results are normally determined using an official or otherwise reliable result source relevant to the event or product. Fatfruit Casino may correct a settlement where an error has occurred, including an incorrect result, price, return or account entry. If an event or game result is later corrected by the relevant result source, the associated bets may also be corrected where the applicable rules permit this.

A market may be void if the event does not take place, does not reach the required stage or cannot be settled fairly.
A postponed or rescheduled event may be treated according to the specific rules displayed for that market.
A selection may be void if it is not available under the stated conditions or if a material error affects the market.
Dead heats, ties, abandoned events and changed participants may be settled under the rules for the relevant market.
For games, the outcome is determined by the game rules and the result generated or recorded by the applicable system.
Where a market contains different legs or selections, each part may be settled separately unless the market rules state otherwise.

You should not rely on promotional descriptions, commentary or general website content as a substitute for the rules attached to a particular market. Information such as displayed statistics, starting times, form information or descriptions may change and may not determine settlement. The applicable market rules and recorded result are used for settlement purposes.

Prices and displayed information

Prices, odds, selections, limits and other information may change before a bet is accepted. A displayed price may be unavailable by the time you confirm a wager. Where a price or market is changed before acceptance, you may be asked to confirm the updated details. If an obvious or material error appears in a price, description or market, the bet may be reviewed and handled under the applicable Terms and Conditions.

Settlement, payments and cancellations

A winning bet is settled according to the applicable market or game rules and the final accepted stake and price. Returns are credited to the relevant account after the result has been verified and the market has been settled. Settlement may be delayed where a result requires confirmation, where a technical issue affects the product or where additional account checks are required.

A bet that is void does not qualify for a return based on a winning outcome. Unless the relevant rules state otherwise, the stake for a void bet is returned to the account balance after the market is processed. In a multi-selection bet, the treatment of one void selection may depend on the rules for that bet type and the remaining selections.

Check that the bet has been accepted and recorded in your account before assuming that it is active.
Review the settlement status after the relevant event or game has concluded.
Allow reasonable time for results and returns to be processed.
Do not place another wager to compensate for a delayed, cancelled or disputed bet.
If a settlement appears incorrect, keep the bet reference and provide the relevant details through the available support process.

Fatfruit Casino may cancel or void bets where a technical or operational error has affected the acceptance or settlement of the wager, subject to applicable law and the relevant rules. Examples may include a system failure, duplicated instruction, incorrect market status, incorrect event information or an error in the displayed price. A cancellation or correction will not be used to disadvantage a player where the applicable rules or law require a different outcome.

Payment processing is subject to the available payment methods, account verification requirements and the Terms and Conditions. Only permitted payment methods should be used, and the payment method must be authorised for use by the account holder. Fatfruit Casino may delay or decline a transaction where information is incomplete, a payment cannot be verified, a transaction is reversed or legal and security checks have not been completed.

Technical interruptions

If the website, bet slip or connection is interrupted, do not assume that a wager was accepted. Check your account history when access is restored. Where there is uncertainty about whether a bet was placed, contact support through the available website channel and provide the date, approximate time, product and any reference shown. A technical interruption does not automatically create a right to cancel an accepted bet.

Disputes, responsible betting and rule changes

If you believe a bet has been incorrectly accepted, settled or recorded, raise the issue through the available customer support process as soon as possible. Include your account details, bet reference, date, market or game name and a clear description of the issue. Fatfruit Casino may request additional information so the matter can be reviewed. Complaints are assessed against the applicable market rules, account records, system data, result information and relevant Terms and Conditions.

You should not continue placing bets while a material account or settlement issue is being investigated if doing so could make the issue harder to identify. If you are dissatisfied with the outcome of an internal review, follow the further complaint or escalation information made available on the website. Rights available under applicable Australian law are not excluded by these rules.

Responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Take regular breaks and keep track of your time and spending. Never chase losses, borrow money to gamble or place bets when you are affected by alcohol, drugs, stress or other circumstances that may impair your judgement.

Use any available deposit, stake, loss or time limits that suit your circumstances.
Consider a cooling-off period or account exclusion if betting is no longer enjoyable or controlled.
Speak with someone you trust if you are concerned about your gambling.
Seek independent gambling support available in Australia if you need help.
If you are under the legal gambling age or are not permitted to gamble in your location, do not use the service.

These Betting Rules may be updated from time to time to reflect changes to products, systems, legal requirements or operating practices. The current version published on the website applies to bets placed after the relevant update, unless a different arrangement is required by law or stated in the applicable rules. It is your responsibility to review the current rules before using the service.